Llámanos: 93 217 65 67 - 93 217 61 16 Call Us: 93 217 65 67 - 93 217 61 16 pedidos@telebotella.es

www.Telebotella.com is an e-commerce website (hereinafter referred to as “the Online Store”) owned by Krasimira Stoyanova with registered office at Calle Consell de Cent 493,Barcelona 08013 with CIF X4022590M, . The Customer is the natural or legal person who contracts the products or services marketed from the Online Store.

1. The Online Store

www.Telebotella.com is dedicated to the home delivery of alcoholic and non-alcoholic beverages and other products.

Information and data

The use of this website is for persons over 18 years of age and the user declares with the purchase that he/she is of legal age.

The sales area of www.Telebotella.com is Barcelona.

www.Telebotella.com reserves the right to modify the contents, product or services marketed from the website, as well as the commercial offers presented at any time.

www.Telebotella.com makes every effort within its means to provide the information contained in the website truthfully and without typographical errors. In the event of any error of this type occurring at any time, beyond the control of www.Telebotella.com, it will be corrected immediately. If there is a typographical error in any of the prices shown and a Customer has made a purchase decision based on this error, www.Telebotella.com will communicate this error to the Customer and the Customer will have the right to cancel the purchase without any cost on his part.

The contents of the website www.Telebotella.com may, from time to time, display provisional information on some products. In the event that the information provided does not correspond to the characteristics of the product, the Customer shall have the right to cancel the purchase without any cost on his part.

www.Telebotella.com is not responsible, directly or indirectly, for any of the information, contents, statements and expressions contained in the products marketed by www.Telebotella.com. This responsibility rests at all times with the manufacturers, producers or distributors of these products. Customer understands that www.Telebotella.com is an intermediary between Customer and such manufacturer or distributor.

3. Purchase procedure

To make a purchase, the Customer has to select the products he/she wishes to buy and add them to the shopping cart by clicking on the “Add to cart” button. Once you have added the products you wish to purchase to the cart, you have to click on the “Checkout” button.

To process the order you must provide the requested data, unless you are a registered customer, and choose the payment method you prefer. Once the requested information has been provided and the order has been accepted by the Customer, the purchase has been completed.

ATTENTION: The expressed price does not include the shipping costs that may be generated. The shipping costs are added at the end of the purchase.

4. Applicable taxes

The prices of the products displayed on the website www.Telebotella.com include Value Added Tax (VAT), if applicable.

No shipments will be made outside our delivery zones.

5. Form of Payment

When placing the order, the customer is free to choose to pay for purchases by credit or debit card (Visa and MasterCard) or upon delivery of the product. In certain cases and in order to prevent possible fraud www.Telebotella.com reserves the right to request a specific form of payment in the event that the identity of the buyer is not reliably proven.

6. Shipment of products

The Online Store offers a shipping system. The customer will have to take into account that the delivery time, the quality of the service, the delivery point and the cost, is carried out by transport operators and the time of delivery to the customer’s address will depend on the availability of the chosen product and the shipping area. Transport delivery times are approximate.

7. Customer rights and return policy

www.Telebotella.com does not guarantee to its Customers the availability or delivery time of the products offered on the website, except for those products for which a specific guarantee or availability is expressly mentioned.

www.Telebotella.com guarantees its customers the possibility to cancel their order at any time and free of charge as long as the cancellation is communicated before the order has been made available to the carrier for shipment.

– Defective products Given the nature of the product, returns of defective, damaged or broken products due to transport will be accepted, for which the Customer will have a period of fourteen calendar days from receipt of the order, where the necessary steps will be taken to replace it with a new one in perfect condition and without any additional charge.

If the product is not available, www.Telebotella.com will refund the amount paid by the customer, including shipping costs, according to the payment method used in the purchase.

– Products in good condition During the fourteen calendar days following receipt of the order, the customer may return and/or exchange any item purchased in the Online Store www.Telebotella.com provided they meet the following conditions: they have not been opened or used, have the original label and retain their original packaging or box. Provided that all these requirements have been respected and the product in question has been returned together with the delivery note and, if applicable, the invoice issued, www.Telebotella.com will refund the amount of the returned products. Return transport costs shall be borne by the customer. If the return cannot be accepted due to non-conformity with the above conditions, www.Telebotella.com will contact the customer.

If a product different from the one requested by the Customer is delivered due to an error by www.Telebotella.com, it will be withdrawn and the correct product will be delivered at no additional charge to the Customer.

For any incident related to the return of articles from our Store you can contact the Customer Service Department by e-mail: pedidos@telebotella.es or by telephone 93 217 65 67.

8. Customer Obligations

The Customer of www.Telebotella.com undertakes at all times to provide truthful information about the data requested in the user registration forms or order placement, and to keep them updated at all times.

The Customer accepts these general conditions contained in this contract.

www.Telebotella.com, will provide the Customer with an identifier and a password (as the case may be, chosen by the Customer). The Client undertakes to keep his personal access codes confidential and with the utmost diligence.

9. Security and confidentiality

www.Telebotella.com guarantees security and confidentiality in all transactions. All banking operations are carried out through a secure server, based on the SSL standard that protects the data.

All personal data provided by the Customer to www.Telebotella.com will be included in a personal data file created and maintained under the responsibility of Krasimira Stoyanova. In compliance with the provisions of Law 15/1999 of December 13, 1999, on the Protection of Personal Data, the Customer may at any time exercise their rights of access, rectification, cancellation and opposition of their personal data by sending an e-mail to pedidos@telebotella.es or C / C/ 493 Concell de Cent Street, Barcelona 08013.

10. Availability

Telebotella.com does not guarantee the continuous and permanent availability of the Online Store service. It is thus exonerated from any liability for possible damages caused as a result of the unavailability of the Online Store. In such cases, Telebotella.com will use its best efforts to provide 24 hours notice prior to the interruption. Telebotella.com shall not be liable for any interruption, suspension or termination of the Online Store service.

11. Schedules

At Telebotella.es you can shop 24 hours a day, 7 days a week, all year round.

12. Applicable law and competent jurisdiction

The sales and purchases made with Telebotella.com are subject to Spanish legislation. In the event of any conflict or discrepancy, the competent jurisdiction shall be that established by Spanish legislation in its consumer and user law.

13. Nullity and ineffectiveness of the clauses.

If any clause included in these General Conditions is declared, totally or partially, null or ineffective, such nullity or ineffectiveness will only affect this provision or the part of the same that is null or ineffective, subsisting these general conditions in all the rest, considering such provision totally or partially as not included.

Cookie Policy

The Law 34/2002, of services of the information society and electronic commerce. and the recent modification of advertising regulations and management of consent for the use of cookies, pixels or other information storage elements entails the obligation for websites to adapt to the new regulations on cookies.
The downloading of this type of elements implies the ability to collect information on the user’s activity and has implications in relation to their privacy.
Therefore, the new regulation imposes the obligation to obtain the informed consent of users to accept the use of cookies on websites.

What is a cookie?

Cookies are small files that are downloaded to your computer when you browse websites. A simple example would be when you go to a webmail account page such as Gmail, Outlook or Yahoo Mail.
Cookies allow a web site to recognize a user’s browser and to do not contain or collect information. They are used, for example, to keep the user authenticated in an account as above without requiring the user to authenticate each time he/she accesses his/her account. Another example is advertising where, based on ads that the user has previously visited, they try to offer more relevant ads.
Ironika Keyword Marketing uses the following types of cookies:

  • First-party cookies: these are strictly necessary cookies. They allow the user to interact with the website using all its functions. (Duration between 23 days and three months).
  • Performance and analytics cookies: these are cookies used for analysis and statistics that improve the website experience. By using these cookies, more relevant information can be displayed to visitors. (Duration between 100 days and 1 year).
  • Affiliate cookies: as a website with affiliate links, this type of cookie allows the affiliate company to detect that a customer of yours came from this site.
  • Advertising cookies: these are the cookies used by the advertising elements of the websites (Google AdSense, Tradedoubler, …).

Likewise, Google Analytics enables cookies in the website domain called:

  • “__utma”: is required for Google Analytics to function and has an expiration period of 2 years.
  • “__utmz”: is used to track the location of the visit, i.e. from where and how the user has arrived at our website and expires after 6 months).

The objective is to collect statistics: the number of visits, the period of consultation, the search engine used to access the website, the keywords used, the global location of the visitor, the contents visited on the website, as well as other parameters of the traffic on the website, always from the anonymity.
Google stores this information collected by cookies in a way that does not identify any user. Nor is your IP address associated with any other information you have. In addition, Google Inc. is a signatory to the Safe Harbor Agreement. This agreement guarantees that the transferred data will be treated in accordance with the levels of protection of the European regulations. For more information about Google Analytics you can go to the following link.
Based on the choice you make about the use of cookies on this website, you will be sent an additional cookie to safeguard your choice so that you do not have to accept the use of cookies each time you access the Telebotella.com website.

How to disable cookies?

All browsers allow you to make changes to disable cookie settings. These settings are located in the “options” or “preferences” menu of your browser.
Here are the links with instructions for different browsers where you will see how to disable cookies.
However, remember that disabling cookies means losing functionality on many websites.

If you do not wish to be tracked by cookies, Google has developed a plug-in to install on your browser which you can access at the following link.

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